Shop Pilot
An AI sales assistant for furniture websites with too many choices.
Shop Pilot asks buying questions, recommends the right products, explains fit, and moves shoppers toward checkout, a showroom visit, or a sales handoff.
Catalog
Large SKU sets
Guidance
Conversational fit
Action
Checkout or handoff
Why it works
Furniture buying needs guidance, not another filter menu.
The best showroom associates do not start with a product grid. They ask what the customer is trying to solve. Shop Pilot brings that behavior to your website.
Discover Intent
Capture room type, style, size constraints, use case, budget, timeline, and preferences while the shopper is still engaged.
Recommend With Reasons
Show a focused set of products and explain why each item fits the shopper's stated needs.
Preserve Context
When a shopper is ready for a human, your team can see what they asked, liked, rejected, and considered.
Best-fit retailers
Built for high-AOV, high-consideration categories.
Shop Pilot is strongest when shoppers care about fit, style, room context, comfort, financing, delivery, and confidence before purchase.
Estimate Your ROIFurniture and mattress first
Complex catalogs, large average order values, and meaningful discovery needs.
10+ locations or strong ecommerce traffic
Enough digital intent for conversion gains and conversation insights to matter.
Existing systems stay in place
ZapSight layers intelligence on top of your current catalog, ecommerce, and retail systems.
Expansion path after proof
Once conversion is working, ZapSight can expand into executive reporting, operations workflows, and data intelligence.
Start with your site
Get a free AI Shopping Experience Audit.
We will review your current product discovery path and send back the biggest places Shop Pilot could improve the shopper journey.
Request the Audit